Terms and Conditions
Payment
Secure online Paypal ordering with Visa, MasterCard or American Express.
Shipping
We ship Canada Post Expedited Mail within a week of purchase including receipt of online payment. Shipping costs will be added to your total. All shipping costs are $5 within Canada, $9 to the U.S. and $20 overseas.
Sales Taxes
We collect HST on all orders shipped within BC, Ontario, Newfoundland, New Brunswick & Nova Scotia. GST applies to all other provinces.
Returns
Returns are gladly accepted within 30 days for in-store or website credit or exchange. We do not provide refunds or cash back. Shipping costs are non-refundable and all costs for return shipment are the responsibility of the customer. Please address your returns to:
- The Regional Assembly of Text
- 3934 Main Street
- Vancouver BC
- V5V 3P2 Canada
Damaged Items
If your parcel arrives damaged or there is a defect in your product, please contact us immediately at inquiries@assemblyoftext or during store hours at 604 877 2247. Your claim must be made within 48 hours of your parcels arrival. We will do our best to help solve the problem.
Questions or Concerns
If you have any questions or concerns about anything at all, please feel free to contact us at inquiries@assemblyoftext or by phone at 604 877 2247. We are also partial to letters in the mail if your question or concern is not of the urgent variety.